There are 4 flat rates depending on the size of the piece which I have indicated on the product description (S, M, L, XL):
Small: $35 AUD
Medium: $85 AUD
Large: $145 AUD
Extra large: $295 AUD
Please allow up to 2 weeks for shipping.
I have done a lot of research into this and I will be using a variety of trackable methods with the aim of ensuring that the piece gets delivered to you in tip top condition.
Please allow up to 4 weeks from date of purchase to receive your piece. There may be some delays due to COVID 19 !
Please reach out to me via the ‘contact me’ section with your custom enquiry.
We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unused, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at firstname.lastname@example.org . If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at email@example.com
Damages and issues Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Refunds We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.
You can contact us through our contact page! We will be happy to assist you.